Integrity is everything in what we do. When a recent client accused us unfairly, it shook the foundation we stand on. This post reflects on why we made the difficult decision to walk away — not in anger, but to protect our work, values, and the energy we give to clients who trust and respect what we do.
A scratch that wasn’t there. A $1,200 bill. And one client nearly out of pocket—until our team stepped in. Here’s a behind-the-scenes look at how Epic Travel Designer solved a tricky Faroe Islands car rental dispute using tech, tenacity, and a little travel designer magic.
When a VIP family’s Norway trip faced a flight diversion, we sprang into action across time zones, vendors, and fog. Here’s the behind-the-scenes story of how calm crisis management saved their private yacht experience—and why a skilled travel designer is your secret weapon in emergencies.
